Consultmed and Gentu

Quick Install Guide

Integrate Consultmed with Gentu

To integrate Gentu Practice Management Software (PMS) with Consultmed, simply link your Gentu account during the sign-up process or at any time after your Consultmed account has been set up.

1. Integrate with Gentu: As a New User

1.1 Create a Consultmed Account

  • Visit Consultmed (https://app.consultmed.co) to create a new account 
  • Enter your preferred email address (username) and password to create a new Consultmed account

Tool Tip: Each user is required to maintain a separate Consultmed account to uphold data privacy and security standards.

  • Choose an account type (e.g. Specialist, Practice Manager) that matches your role within your health or care team

  • Enter your professional details. Ensure your first and last name exactly match the details recorded in Gentu.
  • Select your establishment type (e.g. Specialist Clinic).

  • Search for your establishment by name or address, or add a new establishment by selecting +Add Practice
  • Enter your registration details. You also have the option to add a signature or profile image to your account

 

1.2 Connect Consultmed with Gentu

  • Select Gentu

1.3 Add Consultmed to Gentu

  • Open your Gentu Practice Management Software (PMS)
  • From the left-hand panel, select Gentu Marketplace.
  • Click on the Consultmed Icon

  • In Step 1, review the Terms & Conditions, then click “I agree” followed by “Next”.
  • Copy the Gentu Pairing Code displayed on the screen.

 

1.4 Pair Gentu with Consultmed

  • Enter the Gentu Pairing Code
  • Click Connect to complete the integration

1.5 Complete Registration

  • Carefully review and agree to Consultmed’s Terms & Conditions
  • Select Complete Registration to finalise your account set up
  • Set up Multi-Factor Authentication (MFA) to ensure account privacy and security

 

2. Integrate Consultmed with Gentu: As an Existing User

Tool tip: The Consultmed x Gentu integration can only be configured by users with superuser access, such as Specialist users.

2.1 Log into your Consultmed Account

  • Log into your Consultmed account using your nominated email address (username) and password
  • Navigate to Settings (the cog wheel icon in the top right of the screen), and select Software Integrations

2.2 Connect Consultmed with Gentu

  • Select Configure on the Gentu card
  • You will be directed to Connect Consultmed with Gentu PMS page
  • Select Configure on the Gentu card
  • Enter the Gentu Pairing Code
  • Click Connect to complete the integration

Successful integration

  • Once complete, in User settings under Software Integrations, you will see your Gentu status showing Connected

 

3. Create a New Referral

  • Log into Consultmed and Select +New Referral
  • Filter by categories to refine your search and select a healthcare provider from the Directory of Services

 

3.1 Import Patient Data from Gentu

  • Select Import Patient Data to initiate a search of patient details in your instance of Gentu

  • There are two search options available 
    • Simple search
      • Open the patient profile in your Gentu app
      • Copy the URL from your web browser’s address bar
      • Paste the URL into the field in Consultmed and click Search

  • Advanced search
    • Enter the Patient’s basic details (Last Name, First name, Date of Birth) and select Search

  • Select the appropriate Patient match and click Import to automatically populate the referral form with the patient details stored in Gentu
  • Remember to review and confirm the imported patient details

3.2 Correspondence Folder

  • Once submitted in Consultmed, your referral will automatically be saved into the Correspondence Folder in Gentu

 

3.3 Correspondence In Folder

  • All Consultmed acknowledgements, Advice & Guidance, reports and other correspondence relating to your referral will be received straight into your Results/Letters Folder in Gentu

 

3.4 Consultmed

  • Once a referral is sent, a copy is automatically stored in the Submitted folder within the Outbox in Consultmed.

 

 

Watch our integration video for step-by-step instructions

Click here to view on Vimeo

 

Contact Us

Gentu Support

Consultmed Connect