Consultmed and Gentu

Quick Install Guide

Integrate Consultmed with Gentu

To integrate Gentu Practice Management Software (PMS) with Consultmed, simply link your Gentu account during the sign-up process or at any time after your Consultmed account has been set up.

1. Integrate with Gentu: As a New User

1.1 Create a Consultmed Account

  • Visit Consultmed (https://app.consultmed.co) to create a new account 
  • Enter your preferred email address (username) and password to create a new Consultmed account

Tool Tip: Each user is required to maintain a separate Consultmed account to uphold data privacy and security standards.

  • Choose an account type (e.g. Specialist, Practice Manager) that matches your role within your health or care team

  • Enter your professional details. Ensure your first and last name exactly match the details recorded in Gentu.
  • Select your establishment type (e.g. Specialist Clinic).

  • Search for your establishment by name or address, or add a new establishment by selecting +Add Practice
  • Enter your registration details. You also have the option to add a signature or profile image to your account

 

1.2 Connect Consultmed with Gentu

  • Select Gentu

1.3 Add Consultmed to Gentu

  • Open your Gentu Practice Management Software (PMS)
  • From the left-hand panel, select Gentu Marketplace.
  • Click on the Consultmed Icon

  • In Step 1, review the Terms & Conditions, then click “I agree” followed by “Next”.
  • Copy the Gentu Pairing Code displayed on the screen.

 

1.4 Pair Gentu with Consultmed

  • Enter the Gentu Pairing Code
  • Click Connect to complete the integration

1.5 Complete Registration

  • Carefully review and agree to Consultmed’s Terms & Conditions
  • Select Complete Registration to finalise your account set up
  • Set up Multi-Factor Authentication (MFA) to ensure account privacy and security

 

Step One – Integrate Consultmed as an Existing User

Tool tip: The Consultmed x Gentu integration can only be configured by users with superuser access, such as Specialist users.

1.6 Log into your Consultmed Account

  • Log into your Consultmed account using your nominated email address (username) and password
  • Navigate to Settings (the cog wheel icon in the top right of the screen), and select Software Integrations

1.7 Connect Consultmed with Gentu

  • Select Configure on the Gentu card
  • You will be directed to Connect Consultmed with Gentu PMS page
  • Select Configure on the Gentu card
  • Enter the Gentu Pairing Code
  • Click Connect to complete the integration

Successful integration

  • Once complete, in User settings under Software Integrations, you will see your Gentu status showing Connected

 

Step Two – Create and Send Referrals

2.1 Create a new referral

  • Log into Consultmed and Select +New Referral
  • Filter by categories to refine your search and select a healthcare provider from the Directory of Services

 

2.2 Import Patient Data from Gentu

  • Select Import Patient Data to initiate a search of patient details in your instance of Gentu

  • There are two search options available 
    • Simple search
      • Open the patient profile in your Gentu app
      • Copy the URL from your web browser’s address bar
      • Paste the URL into the field in Consultmed and click Search

  • Advanced search
    • Enter the Patient’s basic details (Last Name, First name, Date of Birth) and select Search

  • Select the appropriate Patient match and click Import to automatically populate the referral form with the patient details stored in Gentu
  • Remember to review and confirm the imported patient details

2.3 Correspondence Folder

  • Once submitted in Consultmed, your referral will automatically be saved into the Correspondence Folder in Gentu

 

2.4 Correspondence In Folder

  • All Consultmed acknowledgements, Clinical Advice & Guidance™, reports and other correspondence relating to your referral will be received straight into your Results/Letters Folder in Gentu

 

2.5 Consultmed

  • Once a referral is sent, a copy is automatically stored in the Submitted folder within the Outbox in Consultmed.

Step Three – Receive Referrals

3.1 Set up your establishment to show in the Directory of Services to Receive Referrals

  • In the Admin Portal, go to Establishment, then enable the toggle “Show in Directory of Services to receive referrals.”

3.2 Receiving a Referral

  • Referrers (e.g. GPs) using Consultmed can refine their search and select a healthcare provider from the Directory of Services.
  • Specialist Healthcare Providers with Gentu integration are prominently displayed in the Directory of Services. All integrated providers will have a Gentu logo shown alongside their establishment name for easy recognition.

3.3 Consultmed Inbox

  • All New Referrals sent through Consultmed will appear in your New Folder in the Consultmed Inbox

3.4 Results / Letters Folder

  • Once received in Consultmed, the New Referral will automatically save into your Results / Letters Folder in Gentu
  • If the patient already exists in Gentu the referral will be linked to that patient and automatically save against the patient.
  • If the patient does not exist in Gentu, a new patient record will be automatically created and the referral will save against the new patient.
  • Referrals will be automatically filed in the patient’s Results/Letters folder, ensuring a complete record is maintained against the patient profile.

Tool tip: If you cannot find the referral, go to the Referrals / Letters folder, select Incoming Correspondence, and set the Practitioner to Unspecified.

3.5 Correspondence Folder

  • All Consultmed referrals acknowledgements, Clinical Advice & Guidance™ responses, reports, and any other correspondence linked to the referral will be delivered directly into the patient’s Correspondence folder in Gentu.

Watch our integration video for step-by-step instructions

Click here to view on Vimeo

 

Contact Us

Gentu Support

Consultmed Connect